The Residential QM Committee is forming and actively recruiting. If you are interested or would like more information, please email Bob Sundberg by clicking here.

The Milestones and Key Actions in the table below will help illuminate and guide the work of the Committee. They are documented in the Quality HVAC Installation and Maintenance section of the Heating Ventilation and Air Conditioning (HVAC) Action Plan. The Action Plan was developed with input from the Investor-Owned Utilities, the Western HVAC Performance Alliance, and other stakeholders to help California’s HVAC sector achieve the goals described in the California Energy Efficiency Strategic Plan published by the California Public Utilities Commission.

Strategy 2.1: Create a statewide quality installation and maintenance (QI/QM) brand that will be attached to systems/installations/contractors that meet quality standards.

Because it is difficult for the layperson to identify what a quality HVAC installation looks like, the Strategic Plan introduced specific milestones to improve the customer’s ability to identify, procure and verify quality installation. The complex process of developing an effective brand that resonates with California consumers—including the development of brand attributes, as well as “look-and-feel” of a logo—begins with a review of the building energy efficiency standards to precisely define QI/QM (including a clear accounting of HVAC lifecycle costs and benefits, such as price, longevity and performance), translated for broader public consumption. With a foundation of the branding approach set in a clear definition, mission and purpose, California must develop statewide guidelines and standards that allow logo use only with verified projects that meet QI/QM standards—or risk challenges to brand value. Given the time and expertise required, this strategy requires near-term focus, including initiation of a WPHA marketing committee and market adoption subcommittee.